Questions

Everything shops ask about CAREALL CARDS.

Grouped by what you need. For anything not here, ask us and a person replies.

The card

Does my customer need an app?

No. Phones with NFC open your page with a tap, and every phone camera can scan the QR code. The page opens in the browser.

Which phones can tap the card?

Most Android phones with NFC switched on, and iPhone XS or newer. A phone that cannot tap scans the QR code instead.

What is printed on the card?

Your shop's name, your name and what you do on the front; the QR code, the tap mark and your number on the back. Both sides follow the look you choose, in your shop's colour.

What size is the card?

The size of a bank card, 85.6 by 54 mm, so it fits any wallet or card holder.

Does the card need a battery or charging?

No. The chip has no battery; the customer's phone powers it for the moment of the tap.

Does the page work without the internet?

Your customer's phone needs mobile data or Wi-Fi to open the page. The card itself needs nothing.

What if I lose the card?

We print a new card, and the old one stops opening your page.

Your page

What can my page show?

Your hours with open or closed right now, products and services with photos and prices, offers, reviews, directions, branches, photos, a brochure, your UPI details and links. Only what you want is shown; an empty section never appears.

Does my page get its own web address?

Yes: careallcards.com followed by your shop's name. You can share it anywhere, as a link or as the QR code.

Can I change my page later?

Yes: hours, offers, products and photos. A change to a phone number, a link or payment details is checked by CAREALL before it goes live.

Is the page in Tamil too?

Yes. Every page reads in English and in Tamil, one tap to switch.

Can my page show more than one branch?

Yes. Each branch gets its own address, map pin and phone number.

Can customers save my number?

Yes. One tap on Save contact puts your shop's number and details in their phone.

Can customers book a time?

Yes, if you want bookings. Customers ask for a time, or pick a free slot from the hours you set.

Can customers pay me from the page?

Your page can show your UPI ID and QR code, so customers pay you directly. That money goes straight to you; CAREALL never touches it.

Will my page show up on Google?

Your page has its own address on careallcards.com, which search engines can find and list. No one can promise a place on Google, and we don't.

Price and renewal

What does it cost?

₹1,999 + GST (₹2,358.82 with GST at 18%) for the printed card and 12 months of your page, built for you by CAREALL.

Is GST included in the price?

Prices are shown before GST. GST is added when you pay, and shown on your tax invoice.

What happens after a year?

You renew for another year, at ₹599 + GST. If you do not, the page keeps working for 15 more days, then pauses until you renew.

How do I pay?

Through a secure Cashfree payment link sent to you on WhatsApp, by UPI, card or net banking.

Do I get a tax invoice?

Yes. Every payment comes with a GST tax invoice.

Do CAREALL Partners charge the same?

A Partner buys at the Partner price and sets the price for the shops they serve.

Getting started

Who builds my page?

We do, with you. Send us your details and photos on WhatsApp; we write and design the page, and you check it before it goes live.

What do I need to send you?

Your shop's name, your name, your phone and WhatsApp numbers, your address and hours, and your products or services with prices. Photos and a logo if you have them.

Can I see my page before it goes live?

Yes. We send you the page to check on your own phone, and it goes live only when you are happy with it.

How soon does it go live?

Your page goes live as soon as it is paid for, and the printed card follows. Our Delivery page says how long the card takes. Delivery.

Can I cancel, or get a refund?

Yes, in the cases set out on our Refunds and cancellation page. Refunds and cancellation.

I work with a CAREALL Partner. Can I buy through them?

Yes. Your Partner makes the card with you, sets your price and looks after your page.

Privacy and safety

Who can see my page?

Anyone with your card, your QR code or your page's link. A page that is not yet paid for stays private.

Will CAREALL ask for my OTP or password?

Never. A sign-in code we send is for you to type in yourself. No one from CAREALL will ask you to read it out, or ask for a password or your bank details.

Still have a question?

Ask us on WhatsApp or by email. A person from CAREALL replies.